GLOBAL SURVEY OF EXPECTATIONS & EXPERIENCES
WITH ISO 9000 & ISO 14000

Together with Dr. Jeh-Nan Pan (National Cheng-Kung University, Tainan, Taiwan), I am currently organizing a global survey of firms' expectations and experiences with ISO 9000 and ISO 14000 certification.  We have partners in approximately 15 countries who are conducting the survey in their respective countries.  The survey instrument used in the US, and the blank Excel template for entering the survey data, are available here.  Please email me if you would like more information about participating in the survey.
 

Summary of Survey Findings

 
Other Work on ISO 9000 and ISO 14000

"The Financial Impact Of ISO 9000 Certification in the US: An Empirical Analysis." C.J. Corbett, M.J. Montes-Sancho and D.A. Kirsch. Management Science. 51(7): 1046-1059. July 2005. (Appendix).

"Does ISO Certification Pay?" C.J. Corbett, M.J. Montes, D.A. Kirsch and M.J. Alvarez-Gil. ISO Management Systems. Special Report: 31-40. July-August 2002.

"ISO 14001: Irrelevant Or Invaluable?." C.J. Corbett, M.V. Russo. ISO Management Systems, Special Issue: The Impact of ISO 14001. December 2001.

"ISO 14000: An Agnostic's Report From The Frontline." C.J. Corbett and D.A. Kirsch. ISO 9000 + ISO 14000 News, (9)2: 4-17.

"International Diffusion Of ISO 14000 Certification." C.J. Corbett and D.A. Kirsch. Production and Operations Management, 10(3): 327-342.