Felipe Caro, Ph.D.

Anderson School of Management,

University of California, Los Angeles

110 Westwood Plaza, Suite B420, CA 90095, U.S.A.

Phone: (310) 206-0416, Fax: (310) 206-3337

Email: felipe.caro (at) anderson.ucla.edu




2005 – Present

UNIVERSITY OF CALIFORNIA, LOS ANGELES. Anderson School of Management. Decisions, Operations & Technology Management (DOTM).




Full Professor, 2018-.


Founder and Faculty Director of MS in Business Analytics, 2015-.


Associate Professor with tenure, 2013-2018.


Assistant Professor, 2005-2013.



1999 – 2001

UNIVERSITY OF CHILE. Industrial Engineering Department, Santiago, Chile. Full-time Instructor with teaching and research responsibilities.




2001 – 2005

MASSACHUSETTS INSTITUTE OF TECHNOLOGY. Ph.D. in Operations Management, Sloan School of Management, Cambridge, U.S.A.



1993 – 1999

UNIVERSITY OF CHILE, Faculty of Physics and Mathematical Sciences, Santiago, Chile.




Industrial Engineer, 1999 (graduated with Highest Honors).


B.Sc. in Engineering, 1998 (graduated with Highest Honors).



Awards and Distinctions

·        2019 Risk Analysis Best Paper Award.


·        2015 MSOM Meritorious Service Award (received also in 2010, 2012 & 2014).


·        2014 ENRE Best Publication Award in Natural Resources.


·        2013 Eric and "E" Juline Faculty Excellence in Research Award.


·        2013 ecch Production & Operations Management Award and New Case Writer Award.


·        2013 MSOM Best Paper Award, Finalist.


·        2012 EURO Excellence in Practice Award, Finalist.


·        2010 INFORMS Junior Faculty Interest Group Paper Competition, First Prize.


·        2010 Revenue Management and Pricing Practice Award, Finalist.


·        2009 Franz Edelman Laureate.


·        2008 Deloitte Consulting Award for Management Field Study Achievement.


·        2007 Robbins Assistant Professor Teaching Award.


·        2004 MSOM Student Paper Competition, Finalist.


·        2001 MIT Presidential Fellowship, Massachusetts Institute of Technology.


·        1999 Best Industrial Engineering Graduate, University of Chile. Awarded by the Chilean School of Engineers.



Articles Published / Forthcoming

·        Blanco, C., F. Caro, C. Corbett. 2020. Do Carbon Abatement Opportunities Become Less Profitable Over Time? A Global Firm-Level Perspective Using CDP Data. Energy Policy forthcoming.


·        Caro, F., V. Martínez-de-Albéniz. 2020. Managing Online Content to Build a Follower Base: Model and Applications. INFORMS Journal on Optimization forthcoming.


·        Caro, F., G. Kök, V. Martínez-de-Albéniz. 2020. The Future of Retail Operations. Manufacturing & Service Ops. Management 22(1) 47-58.


·        Caro, F., F. Babio, F. Peńa. 2019. Coordination of Inventory Distribution and Price Markdowns for Clearance Sales at Zara. In Operations in an Omnichannel World, S. Gallino and A. Moreno (Editors), Springer Series in Supply Chain Management.


·        Chen, L., F. Caro, C. Corbett, X. Ding. 2019. Estimating the Environmental and Economic Impacts of Widespread Adoption of Potential Technology Solutions to Reduce Water Use and Pollution: Application to China's Textile Industry. Environmental Impact Assessment Review 79 (Article 106293).


·        Blanco, C. F. Caro, C. Corbett. 2019. Managing Safety-Related Disruptions: Evidence from US Nuclear Power. Risk Analysis 39(10): 2197-2213. 2019 Risk Analysis Best Paper Award.


·        Caro, F., R. Sadr. 2019. Internet of Things (IoT) in Retail: Bridging Supply and Demand. Business Horizons 62(1) 47-54.


·        Caro, F., P. Chintapalli, K. Rajaram, C.S. Tang. 2019. Can Buyer Consortiums Improve Supplier Compliance? In Revisiting Supply Chain Risk, Springer Series in Supply Chain Management, George A. Zsidisin and Michael Henke (Editors), Springer, New York, NY.


·        Caro, F., P. Chintapalli, K. Rajaram, C.S. Tang. 2018. Improving Supplier Compliance Through Joint and Shared Audits. Manufacturing & Service Ops. Management 20(2) 161-388.


·        Blanco, C., F. Caro, C. Corbett. 2017. An Inside Perspective on Carbon Disclosure. Business Horizons 60(5) 635-646.


·        Blanco, C., F. Caro, C. Corbett. 2016. The State of Supply Chain Carbon Footprinting: Analysis of CDP Disclosures by US Firms. Journal of Cleaner Production 135 1189-1197.


·        Caro, F., A. Das Gupta. 2015. Robust Control of the Multiarmed Bandit Problem. Annals of Operations Research DOI:10.1007/s10479-015-1965-7.


·        Caro, F., V. Martínez-de-Albéniz. 2015. Fast Fashion: Business Model Overview and Research Opportunities. In Retail Supply Chain Management: Quantitative Models and Empirical Studies, 2nd Edition, Narendra Agrawal and Stephen A. Smith (Editors), Springer, New York, NY.


·        Caro, F., V. Martínez-de-Albéniz, P. Rusmevichientong. 2014. The Assortment Packing Problem: Multiperiod Assortment Planning for Short-Lived Products. Management Science 60(11) 2701-2721.


·        Caro, F., V. Martínez-de-Albéniz. 2014. How Fast Fashion Works: Can It Work for You, Too? IESE Insights 21 58-65.


·        Caro, F., C. Corbett, T. Tan, R. Zuidwijk. 2013. Double-Counting in Supply Chain Carbon Footprinting. Manufacturing & Service Ops. Management 15(4) 545-558.


·        Caro, F., V. Martínez-de-Albéniz. 2013. Operations Management in Apparel Retailing. Boletín de Estadística e Investigación Operativa 29(2) 103-116.


·        Caro, F., J. Gallien. 2012. Clearance Pricing Optimization for a Fast-Fashion Retailer. Operations Research 60(6) 1404–1422.


·        Caro, F., K. Rajaram, J. Wollenweber. 2012. Process Location and Product Distribution with Uncertain Yields. Operations Research 60(5) 1050-1063.


·        Caro, F., V. Martínez-de-Albéniz. 2012. Product and Price Competition with Satiation Effects. Management Science 58(7) 1357-1373, First Prize in 2010 INFORMS Junior Faculty Interest Group Paper Competition.


·        Caro, F., D. Simchi-Levi. 2012. Optimal Static Pricing for a Tree Network. Annals of Operations Research 196(1) 137-152.


·        Epstein, R., M. Goic, A. Weintraub, J. Catalán, P. Santibáńez, R. Urrutia, R. Cancino, S. Gaete, A. Aguayo, F. Caro (corresponding author). 2012. Optimizing Long-Term Production Plans in Underground and Open Pit Copper Mines. Operations Research 60(1) 4-17. Lead article and 2014 ENRE Best Publication Award in Natural Resources.


·        Caro, F., J. Gallien, M. Díaz, J. García, J.M. Corredoira, M. Montes, J.A. Ramos, J. Correa. 2010. Zara Uses Operations Research to Reengineer Its Global Distribution Process. Interfaces 40(1) 71–84.


·        Caro, F., J. Gallien. 2010. Inventory Management of a Fast-Fashion Retail Network. Operations Research 58(2) 257–273. Lead article and featured on journal website.


·        Caro, F., O.S. Yoo. 2010. Indexability of Bandit Problems with Response Delays. Probability in the Engineering and Informational Sciences 24(3) 349-374. [Index Tables].


·        Caro, F., V.  Martínez-de-Albéniz. 2010. The Impact of Quick Response in Inventory-Based Competition. Manufacturing & Service Ops. Management 12(3) 409-429. [Appx]. Finalist in 2013 MSOM Best Paper Award.


·        Caro, F., V.  Martínez-de-Albéniz. 2009. The Effect of Assortment Rotation on Consumer Choice and Its Impact on Competition. In Consumer-Driven Demand and Operations Management, S. Netessine, C.S. Tang (Editors), Springer Science+Business Media, doi:10.1007/978-0-387-98026-3_3.


·        Caro, F., J. Gallien. 2007. Dynamic Assortment with Demand Learning for Seasonal Consumer Goods. Management Science 53(2) 276-292. Finalist in 2004 MSOM Student Paper Competition.


·        Caro, F., T. Shirabe, M. Guignard, A. Weintraub. 2004. School Redistricting: Embedding GIS Tools with Integer Programming. The Journal of the Operational Research Society 55(8) 836-850.


·        Caro, F., M. Constantino, I. Martins, A. Weintraub. 2003. A 2-Opt Tabu Search Procedure for the Multi-Period Forest Harvesting Problem with Adjacency, Green-up, Old Growth and Even Flow Constraints. Forest Science 49(5) 738-751.


·        Caro, F., R. Andalaft, X. Silva, A. Weintraub, P. Sapunar, M. Cabello. 2003. Evaluating the Economic Cost of Environmental Measures in Plantation Harvesting Through the Use of Mathematical Models. Production & Operations Management 12(3) 290-306.



Articles Under Review / In Progress

·        Caro, F., L. Lane, A. Sáez De Tejada Cuenca. Can Brands Claim Ignorance? Unauthorized Subcontracting in Apparel Supply Chains. Under review.


·        Caro, F., A. Sáez De Tejada Cuenca. Believing in Analytics: Managers' Adherence to Price Recommendations from a Decision Support System. Under review.


·        Caldentey, R., F. Caro. Dynamic Assortment Planning. Working paper, in preparation for submission.



Other Publications

·        The 1st POMS Applied Research Challenge 2014 Awards. 2014. Production and Operations Management 24(3) 359-368.


·        Zara: Staying Fast and Fresh. 2012. UCLA Anderson case [sample page] and teaching note. Recipient of the Production & Operations Management award and the New Case Writer award in The Case Centre competition 2013.


·        Zara Uses Operations Research to Reengineer Its Global Distribution Process. 2009. Franz Edelman Award finalist video (45min).


·        Long Term Optimization of Investment and Production Plans In Open-Pit and Underground Copper Mines. 2007. In Proceedings of the 33rd International Symposium on Application of Computers and Operations Research in the Mineral Industry (APCOM 2007), E. J. Magri (ed.), Santiago, Chile, 351-360.


·        Investigación Operativa y el Medioambiente. 2005. Revista Ecogen 3 7-8, Universidad Central, Santiago, Chile.


·        Dynamic Assortment Models with Demand Learning for Seasonal Consumer Goods. 2005. Ph.D. dissertation, Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA.


·        Dynamic Assortment with Demand Learning for Short Life-Cycle Consumer Goods. 2005. Manufacturing & Service Ops. Management 7(1) 94-97. Extended Abstracts Winners MSOM Student Paper Competition.


·        Optimizing Long Term Planning for Underground Copper Mines. 2003. In Copper 2003: Volume I – Plenary Lectures, Economics and Applications of Copper. G.E. Lagos, M. Sahoo, J. Camus (Eds.), Santiago, Chile, 265-278.



Chairmanships of Thesis Committees

·        Anna Sáez de Tejada Cuenca. 2019. PhD Thesis, Operations Management. UCLA Anderson School of Management. First placement: McDonough School of Business – Georgetown University (post-doc) and IESE Business School (tenure track).


·        Christian Blanco. 2017. PhD Thesis (co-chair), Operations Management. UCLA Anderson School of Management. First placement: Fisher College of Business – The Ohio State University (tenure track).


·        Orietta Verdugo. 2010. Master's Thesis, Leaders for Global Operations. Massachusetts Institute of Technology. First placement: Intel Corporation.


·        Rodolfo Carboni. 2009. Master's Thesis (co-chair), Leaders for Global Operations. Massachusetts Institute of Technology. First placement: Amazon.


·        Juan Correa. 2007. Master's Thesis (co-chair), Leaders for Manufacturing. Massachusetts Institute of Technology. First placement: Dell Inc.


·        Nilton Jara. 2000. Industrial Engineering Thesis. University of Chile. First placement: Everis IT Consulting.



Membership on Doctoral Committees

·        Daniel Yung. 2019. PhD Thesis, Operations Research. University of Chile, Industrial Engineering Department.


·        Prashant Chintapalli. 2018. PhD Thesis, Operations Management. UCLA Anderson School of Management.


·        Yu-Yu Lin. 2017. PhD Thesis, Electrical Engineering. University of California, Los Angeles.


·        Elissa Loughman. 2016. Doctoral Thesis, Environment Science and Engineering. University of California, Los Angeles.


·        Sandeep Rath. 2016. PhD Thesis, Operations Management. UCLA Anderson School of Management.


·        Aparupa Das Gupta. 2014. PhD Thesis, Operations Management. UCLA Anderson School of Management.


·        Boyoun Choi. 2015. PhD Thesis, Operations Management. UCLA Anderson School of Management.


·        Jaehyung An. 2013. PhD Thesis, Operations Management. UCLA Anderson School of Management.


·        Onesun Steve Yoo. 2010. PhD Thesis, Operations Management. UCLA Anderson School of Management.


·        Sarang Deo. 2007. PhD Thesis, Operations Management. UCLA Anderson School of Management.



Academic Invited Seminars

·        Pontificia Universidad Católica, FACEA, Santiago, January 7, 2020.


·        Universidad de Los Andes, Facultad de Ciencias Económicas, Santiago, December 3, 2019


·        Boston University, Questrom School of Business, April 4, 2019.


·        Emory University, Goizueta Business School, March 29, 2019.


·        Universidad de Chile, Departamento de Ingeniería Industrial, Santiago, March 28, 2019.


·        UC Riverside, Anderson Graduate School of Management, December 7, 2018.


·        UT Austin, McCombs School of Business, April 6, 2018.


·        University of Calgary, Haskayne School of Business, Calgary, March 16, 2018.


·        University of Wisconsin-Madison School of Business, March 2, 2018.


·        University of Utah Eccles School of Business, April 7, 2017.


·        Arizona State University W. P. Carey School of Business, March 3, 2017.


·        Penn State Smeal College of Business, February 24, 2017.


·        The Wharton School at UPenn, February 14, 2017.


·        UT Dallas Naveen Jindal School of Management, December 2, 2016.


·        Harvard Business School, April 18, 2016.


·        INSEAD, Singapore, April 8, 2016.


·        Santa Clara University, Leavey School of Business, March 7, 2016.


·        Cornell University, Johnson Graduate School of Management, November 13, 2015.


·        Columbia University, Graduate School of Business, September 22, 2015.


·        Cornell Tech, April 13, 2015.


·        Yale School of Management, November 20, 2014.


·        Dartmouth College, Tuck School of Business, October 17, 2014.


·        Texas A&M University, Mays Business School, February 21, 2014.


·        Universidad Adolfo Ibánez, Escuela de Negocios, Chile, January 6, 2014.


·        RWTH Aachen University, School of Business and Econ., Germany, July 7, 2013.


·        UC San Diego, Rady School of Management, July 18, 2013.


·        UC Riverside, Anderson Graduate School of Management, June 3, 2013.


·        MIT Sloan School of Management, May 6, 2013.


·        University of Washington, Foster School of Business, April 26, 2013.


·        USC Marshall School of Business, October 26, 2012.


·        Northwestern University, Kellogg School of Management, October 24, 2012.


·        New York University, Stern School of Business, November 2, 2011.


·        Carnegie Mellon University, Tepper School of Business, October 28, 2011.


·        UC Irvine, Paul Merage School of Business, October 26, 2011


·        Duke University, Fuqua School of Business, October 14, 2011.


·        Stanford, Graduate School of Business, May 18, 2011.


·        UNC Kenan-Flagler Business School, Junior Faculty Research Roundtable, April 9, 2011.


·        University of Michigan, Ross School of Business, March 18, 2011.


·        UC Berkeley, Haas School of Business, October 29, 2010.


·        Washington University at St. Louis, Olin School of Business, September 24, 2010.


·        The Wharton School at UPenn, invited seminar for PhD class, February 25, 2010.


·        UT Austin, McCombs School of Business, September 18, 2009.


·        INSEAD, Fontainebleau, May 22, 2009.


·        Columbia University, Graduate School of Business, November 4, 2008.


·        New York University, Stern School of Business, October 3, 2008.


·        Universidad de Chile, Rocket Science in Retail Workshop, Santiago, June 19, 2008.


·        The Wharton School at UPenn, October 30, 2007.


·        INSEAD, Fontainebleau, March 10, 2005.


·        UNC Kenan-Flagler Business School, Feb 14, 2005.


·        University of Maryland, Robert H. Smith School of Business, February 11, 2005.


·        New York University, Stern School of Business, February 8, 2005.


·        University of Chicago, Graduate Business School, February 3, 2005.


·        MIT Sloan School of Management, October 18, 2004.


·        École Centrale Paris, Laboratoire Génie Industriel, Paris, June 28, 2004.



Industry Invited Seminars

·        Empresas Hites S.A., March 23, 2018.


·        Amazon - Supply Chain Optimization Technologies, Seattle, January 27, 2016.


·        Invent Analytics, Istanbul, Turkey, February 10, 2015.


·        Koton, Istanbul, Turkey, February 9, 2015.


·        Gap Inc., San Francisco, September 30, 2014.


·        Li & Fung Limited, Fung Academy, Hong Kong, August 22, 2013.


·        Oracle Retail Science Group, October 4, 2012.


·        KUMPEN Forum Retail Conference, Istanbul, Turkey, May 18, 2012.


·        La Polar, Santiago, Chile, November 19, 2009.


·        Falabella, Santiago, Chile, January 8, 2009.


·        Inditex-Zara, Arteixo, Spain, July 7, 2005.



Select Media Mentions (links might need subscription)

·        How did Fashion Nova turn around those looks so fast? Cosmopolitan 7-Nov-18 US.


·        Zara looks to technology to keep up with faster fashion Reuters 14-Jun-18 UK.


·        Back-office software Wikipedia last accessed 3-Mar-2018 USA.


·        Amazon's plan to build a 2nd headquarters CNBC 7-Sept-2017 USA.


·        A custom blazer that might change the apparel business Washington Post 29-May-2017 USA.


·        The making of an official NFL fan jersey Racked.com 2-Feb-2017 USA.


·        Why China doesn’t mind being left out of the TPP USA Today 9-Oct-2015 USA.


·        American Apparel's resistance to fast fashion is futile Financial Times 7-Oct-2015 USA.


·        Leaving China out of the TPP is a terrible mistake Fortune 6-Oct-2015 USA.


·        Predict clothes that sell well now and manufacture fast Chosun Daily 29-Aug-2015 Korea.


·        Faster fashion: If a trend comes, we need it under a week The Guardian 7-Apr-2015 UK.


·        Codelco y U. de Chile reciben premio en EE.UU. El Mercurio 1-Dec-2014 Chile.


·        Fast fashion: Accurate information key to success Just-style.com 6-Oct-2014 USA.


·        Fast fashion: The choice to air freight, or wait Just-style.com 6-Oct-2014 USA.


·        Zara's fast-fashion edge Businessweek 14-Nov-2013 USA.


·        Macy’s the latest retailer to open on Thanksgiving The Washington Times 28-Oct-2013 USA.


·        Zara: las claves y dudas tras el éxito Portafolio Retail - Diario Financiero 2-Apr-2013 Chile.


·        Not made in the USA: losing out on Olympic clothing NBC Los Angeles 8-Aug-2012 USA.


·        Fast fashion shifts supply chain focus Just-style.com 2-Jul-2012 USA.


·        Speed to market breaks down fashion barriers Just-style.com 2-Jul-2012 USA.


·        El chileno detrás de las liquidaciones que aplica Zara La Tercera 23-Jan-2011 Chile.


·        El profesor chileno que "usó" a Zara como laboratorio El Mercurio 27-Dec-2009 Chile.


·        Felipe Caro: el chileno que asesora a Zara desde EE.UU El Mercurio 20-Jan-2008 Chile.


·        Zara adopts distribution optimization system Senken Shimbun 25-Dec-2007 Japan.


·        Les mathématiques ont dopé les ventes des magasins Zara Le Figaro 26-Nov-2007 France.



Professional Activities

·        Department Editor, Retail Operations, Production and Operations Management, 2014-.


·        Associate Editor, Management Science, 2017-.


·        Associate Editor, Manufacturing & Service Ops. Management, 2015-.


·        Senior Editor, Production and Operations Management, 2010-.


·        Invited Associate Editor, Special Issue on Responsible Operations, Manufacturing & Service Ops. Management, 2017.


·        Invited Associate Editor, Special Issue on Practice-Focused Research, Manufacturing & Service Ops. Management, 2014.


·        POMS Applied Research Challenge, competition chair, 2013-.


·        INFORMS Publications Committee, 2015-2018.


·        MSOM Vice-President of Meetings and Communications, 2017-2018.


·        POMS Wickham Skinner Teaching Achievements Award Committee, 2015 & 2019.


·        MSOM Student Paper Competition co-chair, 2013.


·        MSOM Supply Chain Special Interest Group conference chair, 2011.


·        The Case Centre USA Board of Directors, 2015-2016.


·        Ad-hoc referee for Management Science, Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, Naval Research Logistics, Annals of Operations Research, IIE Transactions and the European Journal of Operational Research.


·        Member of INFORMS, the MSOM Society, and the POM Society.



University Service

·        UCLA Anderson MS in Business Analytics, Faculty Director, 2015-.


·        Easton Technology Management Center, Faculty Advisory Board, 2011–2018.


·        UCLA Anderson, DOTM Search Committee Chair, 2017-2019.


·        UCLA Anderson Staffing Committee, 2013-2015.


·        DOTM PhD Program Coordinator, 2009-2013.


·        DOTM Colloquium Series Coordinator, 2006-2009, 2014-2015.


·        UCLA Academic Senate Legislative Assembly 2007-2009.


·        UCLA Anderson Staffing Committee, non-voting member, 2008.



Miscellaneous Information

·        Teaching: Operations and Technology Management (MBA core class), Global Supply Chain Management (MBA elective), Dynamic Programming (PhD class), Excel for MBAs (orientation workshop).


·        Contributor to the UCLA Anderson Global Supply Chain Blog.



Los Angeles, January 13, 2020